ARTICLE 1: OBJECT

The general conditions of sale described below detail the rights and obligations of the Bijin company and its customers in connection with the sale of the following goods: activated carbon sticks.

Any service performed by the Bijin company implies the buyer's unreserved acceptance of these general conditions of sale.

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ARTICLE 2 PRESENTATION OF PRODUCTS

The characteristics of the products offered for sale are presented in the  "products" section of our site. The photographs do not enter the contractual field. The responsibility of the company Bijin can not be engaged if errors are introduced. All the texts and images presented on the Takesumi site of the Bijin company are reserved, for the whole world, under copyright and intellectual property rights; their reproduction, even partial, is strictly prohibited.

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ARTICLE 3 DURATION OF VALIDITY OF SALES OFFERS

The products are offered for sale while stocks last. In the event of an order for a product that has become unavailable, the customer will be informed of this unavailability, as soon as possible, by e-mail or by post.

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ARTICLE 4 PRICE OF PRODUCTS

The section  ” produit ” of our site indicates the prices in euros all taxes included, excluding shipping costs. The amount of VAT is included when selecting a product by the customer and the shipping costs appear on the screen at the end of the selection of the various products by the customer.

The Bijin company reserves the right to modify its prices at any time, but the products ordered are invoiced at the price in effect when the order is registered.

The proposed prices include the discounts and rebates that the Bijin company would have to grant taking into account its results or the assumption by the purchaser of certain services.

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ARTICLE 5 ORDER

The customer validates his order when he activates the link  » Confirm your order  » at the bottom of the page  » Summary of your order  » after having accepted the present conditions of sale. Before this validation, it is systematically proposed to the customer to check each of the elements of his order; he can thus correct any errors.

The Bijin company confirms the order by email; this information includes in particular all the elements of the order and the customer's right of withdrawal.

The data recorded by the Bijin company constitutes proof of the nature, content and date of the order. This is archived by the Bijin company under the legal conditions and deadlines; the customer can access this archive by contacting the Customer Relations department.​

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ARTICLE 6 TERMS OF PAYMENT

The payment of orders is made by Paypal or by credit card via the site.

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ARTICLE 7 WITHDRAWAL PERIOD

The Buyer has a period of fourteen clear days, from receipt of the products, to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, of costs back. If the fourteen-day period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the next working day.

In the event of exercise of the right of withdrawal, the company reimburses the Purchaser for all the sums paid, as soon as possible and at the latest within fourteen days following the date on which this right was exercised.

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ARTICLE 8 DELIVERY

Link modestrue for Metropolitan France, Corsica and Monaco

Delivery Colissimo or letter followed

The parcel or letter followed (for small goods) containing the products ordered and paid for is deposited in the mailbox at the Delivery Address provided by the buyer.

In the event that the mailbox is insufficient in size, the parcel is delivered to the home and delivered either to the buyer or to the recipient of the Order, or, at the discretion of La Poste, to another person, in particular any person attached to his service, residing with him, specially mandated, provided with a power of attorney or even to an identified third party.

When the parcel could not be delivered for the reasons mentioned above (insufficient size of the mailbox and/or absence of the recipient), the buyer or the recipient of the Order receives a notice of passage, allowing him to withdraw the package at the post office indicated in the transit advice note, for a period of 14 days.

After this time, the parcel is returned to the sender. In this case, the buyer will be reimbursed for the amount of the Order, delivery costs deducted, by any means, at Bijin's option.

 

International delivery method

Delivery by Colissimo International

The Colissimo International network relies in each country on one of the local postal services. The terms of delivery therefore differ from one country to another.
In general, upon delivery, a distribution slip or an acknowledgment of receipt must be signed by the buyer or the recipient of the Order.
This acknowledgment of receipt is proof of delivery by Bijin, and of receipt by the buyer or the recipient of the Order, of the products ordered.

When the package could not be delivered in the absence of the buyer or the recipient of the Order, the buyer or the recipient of the Order generally receives a delivery notice, allowing him to collect the package from the office of position indicated in the transit advice note, for a period of 10 to 21 days. However, the terms of delivery varying from one country to another, the buyer is invited to regularly consult the tracking of his package, via the link present in the e-mail informing the buyer of the dispatch of his Order, to obtain information relating to the delivery of his Order.

 

ARTICLE 9 CUSTOMER RELATIONS – AFTER-SALES SERVICE

For any information, question or complaint, the customer can contact Bijin's Customer Relations department from Monday to Friday, from 9 a.m. to 6 p.m.

Tel: 06 81 45 97 20

email: contact@bijin.fr